How we work

How we work.

One question, one partner and one written answer, for a fee fixed before we start. Here is how the six weeks run, what we put in the letter, and what it costs.

First answer

6 weeks, in writing

Who does the work

One partner, start to finish

At a time

Four engagements, one each

Where

The Nordics and the Baltics

Next start

12 January 2027

The six weeks

Every engagement starts with a diagnostic. This is what happens in it, and what you see each week.

Week 1

We agree the question in one sentence and take it apart on one page: three parts, six hypotheses, the first test for each.

Week 1

We agree the question in one sentence and take it apart on one page: three parts, six hypotheses, the first test for each.

Weeks 2–4

We run the tests in your numbers and on your floor: ERP extracts, invoices, the order book, and a few days in the plant or the sales office. You get a short note every Friday saying which hypotheses are holding up.

Weeks 2–4

Week 5

The partner writes the answer. The other three read it and try to break it before you do.

Week 5

The partner writes the answer. The other three read it and try to break it before you do.

Week 6

The answer goes to your board in fifteen pages or fewer, with the appendix and a plan for the first 90 days. Then you decide whether you need us for the next part.

Week 6

The answer goes to your board in fifteen pages or fewer, with the appendix and a plan for the first 90 days. Then you decide whether you need us for the next part.

What we put in the engagement letter

Five clauses that are in every letter we sign. They answer most of what people ask us in the first meeting.

§ 1

One question per engagement.

We agree it in one sentence before we start, and the answer is judged against that sentence, not against a list of deliverables.

§ 1

One question per engagement.

We agree it in one sentence before we start, and the answer is judged against that sentence, not against a list of deliverables.

§ 2

The partner you meet does the work.

There are four of us and no associates. The person in the first meeting is the person on your shop floor in week two.

§ 2

The partner you meet does the work.

There are four of us and no associates. The person in the first meeting is the person on your shop floor in week two.

§ 3

The answer fits in fifteen pages.

With an appendix that holds every number and how we got it, so your own people can check it and run it again next year.

§ 3

The answer fits in fifteen pages.

With an appendix that holds every number and how we got it, so your own people can check it and run it again next year.

§ 4

The fee is fixed before we start.

If the work takes longer than we planned, that is our problem, not an invoice.

§ 4

The fee is fixed before we start.

If the work takes longer than we planned, that is our problem, not an invoice.

§ 5

We leave.

Every engagement has an end date. We don’t sell you the next one in the last meeting.

§ 5

We leave.

Every engagement has an end date. We don’t sell you the next one in the last meeting.

Three ways to engage

Fees excluding VAT

Diagnostic

6 weeks

One question, answered in writing, with the analysis behind it and a plan for the first 90 days.

€48,000

fixed

Start with a diagnostic

Diagnostic

6 weeks

€48,000

fixed

One question, answered in writing, with the analysis behind it and a plan for the first 90 days.

Start with a diagnostic

Implementation

3 to 9 months

One partner, two or three days a week, inside your team while the answer is put to work.

€26,000

a month, from

Ask about implementation

Implementation

3 to 9 months

€26,000

a month, from

One partner, two or three days a week, inside your team while the answer is put to work.

Ask about implementation

Board seat

12 months

One partner on your board or advisory board, with four working days a quarter between meetings.

€5,500

a month

Ask about a board seat

Board seat

12 months

€5,500

a month

One partner on your board or advisory board, with four working days a quarter between meetings.

Ask about a board seat

Travel in the Nordics and the Baltics is included. Most clients start with a diagnostic; about half go on to implementation.

What we don’t do

Software projects.

We will tell you what the system needs to do, and help you choose who builds it.

Interim management.

A partner sits in your team during implementation, but doesn’t take a line role.

More than four engagements at once.

When we’re full, we say so and give you a start date.

The next engagement in the last meeting.

If you need us again, you’ll know before we do.

Something on your desk? Bring the question, and a partner will reply within two working days.